GP FAQs

A class is declared on when you get the Welcome letter. A class needs 6 or 7 people paid up for a class to be declared on.

NO! Be sure you get the WELCOME LETTER which Officially Declares the class On. Only then is it appropriate to make travel arrangements.

Public classes are always taught by Jeremy Moskowitz. Private training is taught by either Jeremy or James.

You need a PC-based laptop pre-loaded with Windows 7 or greater. You need 4GB or more of RAM; 8GB recommended. You need about 100GB free space. You don't need to "pre-create" anything before coming to class; it's provided to you BEFORE showtime so you can be PREPARED before you arrive. Your machine needs to be 64-bit capable. There's a little test utility you can run to ensure your laptop is 64-bit capable. It's here: http://tinyurl.com/VMware64bitcheck. There is a LOT more information inside the welcome letter with a PDF attached called "Exactly How to Ensure Your Laptop Will be Prepared for Class." It's super clear, and even has a checklist.

Email Laura at Laura [att] policypak.com or call 215-391-0096.

We only have limited numbers of seats per class. A student is considered PAID if a credit card has been charged, or we have received a check, or we have an official PO. Only paid students are guaranteed seats.

• 4 weeks before a class starts = 100% refund
• 3 weeks before a class starts = 75% refund
• 2 weeks before a class starts = 50% refund
• Less than 2 weeks before a class starts = 0% refund

There is no penalty for substituting any student for another student up until the first day of class. This is NOT permitted "mid class."

Let's start out by saying, Jeremy has NEVER cancelled a class. But, anything is possible. And there is always a risk of the "unknown". Here are some examples of why a class could be cancelled:

• Four weeks before the class, he gets into a severe car accident.
• One week before the class, one of his parents dies.
• Three days before class, Jeremy loses his voice.
• One day before the class, a snowstorm or hurricane prevents flights from taking off or landing.

If anything like this happens, and Jeremy cancels a class, then you will be refunded your exact purchased price you paid for the class. You will NOT be refunded any travel expenses or incidental expenses which were to get you to the class. So if it cost you $1,000,000 to fly in to see Jeremy speak, he will not be reimbursing you the $1,000,000 it cost you for that plane ticket. Again: GPanswers.com and Jeremy's liability of class cancellation starts and ends with the exact purchase price you paid for the class in the event of a cancellation on our part. Refunds will be made in the exact manner that funds were taken. Credit cards will be refunded or checks will be re-cut. Again, we've never cancelled a class. But anything can happen. And this is our policy.

Sure. We'll try. If they don't make it there, we'll refund you and just take the loss ourselves on the missing "box of stuff" we'll be sending you. We've had great success sending books out internationally, so I don't think this would be any different.

I asked 8,000 people on GPanswers.com what they wanted to get out of a training course. And I read over EVERY SINGLE suggestion for the course material. I'm pleased to say, I hit about 95% of what people wanted in the videos and labs ALREADY; which is why I think people are so happy with the LIVE VERSION of the training. As a sanity check, though, you can also read the course outline here. Additionally, you'll be able to ask questions while you take the course and be a part of the group conference calls to get that last 5% answered if need be. So, if your particular topic IS NOT covered in the syllabus, I'll do my best to try to help you on the group conference calls within reason.

Simple. Try it. If you hate the online training any reason (it's not for everyone), I'll immediately refund your card, and mail you an extra 100 bucks in a personal check (made out to YOU!) to say sorry for wasting your time. I'm just THAT sure you're going to love the experience. So, what are you waiting for?

When I asked the many thousands of GPanswers.com team members if they wanted to take one of my classes, over 90% said "Yes!" Then, when I asked folks why they weren't able to attend one of my public classes (I do about 6 - 8 per year), I got a bunch of great answers. I want to share some of those with you:

• "Public locations don't seem to come near where I live. I live far from everywhere."
• "We have a 'no travel for training' policy at my organization."
• "My country doesn't seem to have enough people for you to fly here and host a class."
• "Budget, Budget, Budget. I wish I could tell you how to get around the budget limitation, it is a challenge we fight every day."
• "It's a complex subject for my boss to understand. I know I need it, but I have trouble convincing the boss I need it."
• "The company will only let me take training within driving distance."
• "Lack of time. Too much to do at work."
• “Travel is too onerous for me and my family. My spouse would kill me if I took a week off (even if it meant I might get a pay raise later for being smarter.)"
• "It's hard to get away since I'm a 'One Man Shop.' "

So, based upon that feedback, I've decided to try to work out an Online Experience very similar to what it would be like if you took a class. It's not perfect, but I positively, unequivocally guarantee that you'll learn "A Heck of a lot" or I'll refund 100% of your money. And, to say "Thanks for trying" I'll even give you a $100 Moskowitz, Inc. check if you really feel the Online University didn't work for you, and you got nothing out of the class. Really. I mean it. I bet I've got your attention now, so, let's figure out how this works for you.

Legally, you're buying ONE class licensed for ONE person. And, since this is how I feed my family, and I'm a trusting kind of guy, I'm trusting you won't be the kind of dirt ball who would consider this. If you have more than one person who needs to use the material, please do the right thing. We have "group plans" past 3 people. That is, if you have FOUR PEOPLE or MORE who need the material we will work out a "package deal" based upon your situation. But to counteract the possibility of someone being a dirt-ball and sharing this with the whole office, we have the following (low tech) anti-dirt-ball measures.

• Measure #1: You can't be logged on twice, watching two streams (two lessons, or the same lesson twice.) Doing so cuts off your first lesson's stream.
• Measure #2: Each class is broken up into multiple lessons. You are licensed to view every lesson in each class TWO TIMES before you are then unable to view the lesson anymore.
• Measure #3: There's a watermark in the video with YOUR NAME and YOUR COMPANY and YOUR PHONE NUMBER. So, if you share it around the office, upload it to YouTube or otherwise do something naughty, people would know you're being a dishonest dirtball. Which you would never do, because you aren't a dishonest dirtball.

You might think these anti-dirtball measures might hinder your ability to learn. I'm pretty sure they won't. So, here's a common scenario: What if you're called away 30 minutes into Lesson #6? No problem. You still have one view of that same lesson left. If you feel you really need more views of the same lesson, there's a way to "raise your hand" and ask questions (next to each lesson.) Then select "Request more views of this lesson." And when we get the request, we'll just check to make sure this isn't your 8th request or something to watch the same lesson, then we'll just add more views. Make sense? To recap, though, we have plans for your whole office. If you have FOUR or more people who need to view the material, then please CALL US to get a license for each of your people. We'll work it out.

I’ve broken up the Online U into three classes:

• Two-Day Group Policy Essentials Class. This covers GP Essentials, Security, Software Deployment, and a lot lot more.
• Two-Day Group Policy 2.0 Catch-Up Class. This covers Vista, Windows Server 2008, and the Group Policy Preference Extensions.
• One-Day Group Policy Advanced Course. This covers how to put the “Full Smackdown” on a machine, Advanced Troubleshooting with Tools, and lot more.

Click here for a downloadable PDF of the GPU Class outline. All three classes were recorded in two Portland and Atlanta Public classes. Think of this like seeing a “Concert DVD.” Okay, we know watching the DVD isn’t nearly as cool as seeing Bono live with U2 at Madison Square Garden. But you get to enjoy the music and take away a lot from the recorded show — even though you weren’t there. Later on, this page, you'll be able to purchase one, two or three GPanswers.com Classes and the "almost there" experience. You can watch all videos for 120 days from time of purchase. You get two views per lesson. If you need another lesson, no problem. You can also get (strongly recommended) the pre-configured materials to get your labs up and running fast. It’s the same stuff we use in the live class.

So, how do you get to practice your skills? With hands-on labs, that’s how! You can hit the ground running and work with REAL Group Policy problems without pre-configured lab materials with VMware images for labs. You’ll be able to do the same lessons that students do in the LIVE courses and really ensure the skills you’ve learned are working the way you think they are. And the best part is, it’ll be like you’re in class. Additionally, while you’re working, you’ll be able to “raise your hand” and ask the questions you have — when you have them. Yes, there will be some lag time in getting an answer; but that’s the nature of home-study courses. And, again, you should feel free to ask about the class lecture (PPT), the labs, or anything else about the class. We strive to get you an answer right away.

Get started, that’s what. Click on the Order Now tab. You’ll see our three classes.

Remember, each class INCLUDES PDF printouts of your slides, full hands-on labs, and the ability to get questions answered thru email and through our live Mentoring sessions.

There’s really no better way to do a home study course.

There are 4 classes to choose from, TRIAL, BRONZE, SILVER and GOLD packages. Our SILVER package comes with Two Mentoring Credits, a pre-configured hard drive and text books. You’ll be able to watch the videos for 120 days. Our GOLD package is great if you want printed manual and FIVE mentoring credits. There are more details on the Online Class page.

Here’s what happens when you purchase: First, you’ll get an email welcome letter with a PDF attachment explaining how to log on to your “My Lessons” page. You’ll have immediate access to your online lessons.

• We’ll ship your stuff. TWO shipments (one from us for Jeremy’s big green book, and one from our printer if you purchased PRINTED lab manuals.)
• You’ll also get PDF versions of the PPTs and labs so you could start immediately (even if you also elected for printed manuals.)
• Lessons are viewable and valid from 120 days from the day you purchase. You get TWO views per lesson.

So, your first day begins the day you purchase, and ends in 120 days ... which is way way waaaayy more time than you need.

In your welcome letter, you get a link to download everything. In the past, we sent out hard drives, but now everything is downloadable.

You need a PC-based laptop pre-loaded with XP or greater. You need 4GB or more of RAM. You don’t need to “pre-create” anything before purchasing the Group Policy Online U or coming to a live class. It’s provided to you if you opted to purchase the class materials. Your machine DOES need to be 64-bit capable. There’s a little test utility you can run to ensure your laptop is 64-bit capable. It's here: http://tinyurl.com/VMware64bitcheck. There is a more information inside the Group Policy University Welcome letter with a PDF attachment called “Exactly How to Ensure Your Laptop Will be Prepared for Class.” It’s super clear, easy to follow, and even has a checklist.

I like to think of this as an "All Levels" class. I don't assume much knowledge. If you can use Active Directory users and Computers, you're ready to take the class. Some GPMC experience is helpful, but not required. I take people from 0 to 60. We've had LOTS of administrators with zero GP experience take this course and be very successful! Don't panic. If it's over your head (which it won't be) you can just ask for a refund. That's how confident I am that you'll learn what you need to in this home study course.

In the class that I taped, we had 30 people. One of the guys was Doug. Now, I'm not going to give Doug's last name, but Doug asked like 30 questions. And he's been doing Group Policy, every single day, as his only job for more than 5 years for a major company. I'm confident that Doug feels he got his money's worth out of taking the whole course. He made me work HARDER during the taping though, because he made me stop and answer a bunch of hardball questions. Personally, I wouldn't skip the Essentials class -- even if I was Group Policy Ninja. And that's because you'll learn something to make you more efficient. When you go back to basics and learn best practices, only something good can come of it. If you really think I "wasted your time" by suggesting the Essentials class, then, again, take me up on my "total money back guarantee + $100 check made out to you" offer. Really!

Yeah. Me too. I’m a hands-on “show it to me” kind of guy. So, if you’re like me, you’re going to really dig this. Every student gets a number of calls into the “Moskowitz Mentoring” program or MM for short. The MM puts you, me, and the handful of others who purchased Online University classes together in one place. Each week I’m in town, you’ll get an email from my assistant telling you this week’s “Mentoring Hours.” Here is the “fair game” stuff we can talk about:

• Anything in the PPT / discussion / class
• Anything in the labs
• Anything else on your mind

The MM is more than just a phone call. I’ll be using LiveMeeting to do LIVE DEMONSTRATIONS of any questions you might have. Confused about the Circles and Lines in the new Group Policy Preference Extensions? We can cover that.

Want to know see a different demonstration to deploy .MSI files? We can cover that. It’s “your time.” You ask me, and I’ll give it my best to try to answer it.

You’ll get an email each Monday (usually) asking if you would like to make this week’s mentoring session time.

Silver kits come with two MM credits and must be used within 120 days. Gold kits come with FIVE MM credits and are good for a full YEAR.

Honestly, the video part (where I stand up and talk) isn’t “HD” quality. And it’s streaming over the Internet, which means it may stop for a second and pop back on every so often. However, I will say that the demonstrations of concepts came out SMASHINGLY AWESOME. You can really see what I’m talking about in each step, and you can work at your own pace and re-wind in you like. That’s really neat. The hundreds of GP University students have given me very positive feedback. But, again, here’s my 100% guarantee. If, after you buy, if you find that the quality isn’t up to your expectations and you’re not happy (and therefore you’re not learning) … well, that’s good enough for me. I’ll refund your purchase price, PLUS give you 100 bucks to say thanks for trying it out. Again, I really mean it.

It should be noted that you only get TWO views per lesson. Usually this is enough. Most people watch just one time. But if you wanted to also watch the lesson, perform the corresponding lab, then watch the lesson again, that is permitted too. If you need more than two views, for instance, you get called away ... that's fine. You can request more views. Just don't abuse the request system. It’s there to prevent dirtballs from sharing the videos with their friends (which you wouldn’t do; you’re not a dirtball.) See this FAQ for more details.

Lots of people learn in different ways: reading, hearing, seeing and doing. The book is READING. The video is HEARING and SEEING. The hands-on labs are DOING. Honestly, if you're just a book owner, I think you can only WIN by hitting the OTHER FOUR ANGLES to really SOAK IN. Additionally, the stuff in the book vs. the class is presented differently, and I have personally heard that the one-two combination of BOOK + TRAINING is the way to go. Also, if you already HAVE the books, you can "exchange the books you would get" for another mentoring session with me for no additional cost (SILVER and GOLD packages).

If you already took the class then you're eligible for a 50% (yes, 50%) discount on the SAME home study course. My feeling is this: you already have the printed labs and slides and hard drive materials. So, I won't be sending you those. You'll be able to watch the videos, re-do the labs, ask questions via the ticketing system and participate in the group calls. To take advantage of this offer, you'll need to CALL MY ASSISTANT (302-351-4903) and explain which class you took and what company you're from. You'll get a 50% discount code for checkout. Note: WinConnections, TechMentor, TechEd, MMS, T2 or other CONFERENCES do not count toward the discount. You need to have taken a LIVE PUBLIC or PRIVATE Two-Day, Three-Day, or Five-Day course with me or James Conrad to qualify for the 50% discount for the "review."